The following additional options are provided for all plans:

The following services are included in the offered server management by netrics:

Monitoring
- 365 x 24 server monitoring
- Server availability (Ping)
- Web server availability (Port 80, 443 http, https)
- Content check (homepage)

More websites can be checked upon request via monitoring. The check is with additonal charges.


Patching

Based on the monthly published security bulletins, the operating system and/or the database relevant patches are determined. The input of the patches takes place by a defined process:

- Testing patch on a generic system
- Time scheduling
- Get permission of the customer (if necessary)
- Patch installation
- Basic server and application test
- Health check (CPU, disk, event log, memory)


Support

Free hands on work <10 minutes by instruction of the customer via the swissV helpdesk.


Antivirus
Protection of the server by Symantec Endpoint Protection against viruses (file and main memory) and Spyware.


Green electricity package
The green electricity package offers environmentally conscious customers the opportunity to contribute positively to climate change by letting their server be supplied by green energy in the data center. more